Support

Shipping & returns

Flat-rate shipping, free over $70, and sixty days to decide. No restocking fine print.

Shipping

  • $6.99 flat rate on every order. Orders over $70 ship free.
  • Orders placed by 12 PM PST, Monday–Friday, ship the same day. Weekend and holiday orders ship the next business day.
  • Continental U.S. delivery takes 2–6 business days after shipment.
  • A tracking email goes out the moment your order leaves the warehouse.
  • We ship within the U.S. and U.S. territories only — no international shipping at this time.

Returns & the 60-day guarantee

  • Try any product for 60 days. If it isn't right for you, we'll make it right.
  • To start a return, email info@paleopro.com with your order number.
  • No return-shipping games and no restocking fees.
  • Refunds go back to the original payment method once the return is processed.
60
Day
Money-Back
Guarantee
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